Refund Policy
Last Updated:
This policy explains how refunds are handled for FatigueSensex-related purchases and requests. It is intended for transparency and does not limit any non-excludable consumer rights under Australian law.
Eligibility
Refund eligibility depends on the nature of the issue (for example, defective goods or incorrect delivery). We may request order details to investigate.
How to request a refund
Email contactus@blixaronchitea.world with your name, order reference (if available), and a clear description of the problem.
Timing
We aim to acknowledge requests promptly and provide an outcome within a reasonable timeframe based on the complexity of the case.
Consumer rights
Nothing in this policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
Data handling
We use the information you provide to process the request and to comply with legal obligations. See the Privacy Policy for details.